Help and Support Channels
A 60 minutes Ticket Reply Warranty
Our tech assistance Department is on–line nonstop to attend to all of your service demands. Every ticket you send to us will be answered within less than sixty minutes. If your situation calls for aid from an admin, we are going to send the ticket to the technician on shift and will notify you that the issue is being taken care of.
Qualified Tech Help And Support Service
We will be online for you around the clock to offer help and client support and to aid you with any issue that you could run into whilst working with your virtual server. We can easily aid you with all pre–configured software applications, such as your Operating System, server administration panel (depending on the VPS type) and the Web Site Control Panel created 100% by our company.
An Intuitive Help Section
Each part of the Web Site Control Panel that is offered at zero cost with your VPS provides you with a built–in collection of articles. One can find a group of thorough how to content articles and a choice of step–by–step video classes that present all the necessary site control duties. You can view them by clicking the Help or Video buttons in the upper right part of each Control Panel section.