A 99.9% Server Uptime
We’ve built our cloud website hosting platform using reliable hardware components and strongly modified software. Our admins have installed a customized version of Security–Enhanced Linux on all our physical servers to guarantee utmost security and stability. We’ve installed a number of DoS protection units in addition to very powerful firewall software to make sure our internal network is invincible and secure.
Our Linux cloud website hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s very important that you also build your own network architecture. That’s why we set up a custom–configured internal network in each one of our data center facilities. Relying on top–notch Juniper routers and switches, our internal network allows for really fast data transmission rates and is fully redundant.
This way you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which hosting offer you have selected.
A 30–Day Money–Back Guarantee
While we have done our best to lessen all potential risks with our cloud hosting plans and even though our company provides top–notch client support, there are situations when the customer is simply not happy with what we offer. Or he wants to move to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully pleased, you will get a reimbursement.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you probably know how maddening this can be, especially when your site is at stake. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll respond to you within 1 hour. And the best thing is that their average ticket response time is well under 20 minutes!